Last Updated: December 2025
Tessera Wealth is committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard data when you engage our digital asset management services or visit our website.
This policy applies to information gathered through our website, client consultations, service delivery, and ongoing communications. By using our services, you consent to the data practices described in this policy.
We collect information directly from you through consultation forms, email communication, service agreements, and ongoing advisory interactions. Technical data is gathered automatically when you visit our website through cookies and analytics tools.
We process your personal data under the following legal bases as recognized under Singapore's Personal Data Protection Act (PDPA):
You provide explicit consent when engaging our services or submitting information through our website. Consent may be withdrawn at any time subject to contractual obligations.
Processing necessary to perform advisory services, deliver strategy documents, conduct security audits, and fulfill our contractual obligations to clients.
Improving our services, preventing fraud, ensuring security, and maintaining business operations where such processing does not override your privacy rights.
Compliance with Singapore regulatory requirements, tax reporting obligations, anti-money laundering regulations, and lawful requests from authorities.
We retain personal and financial information for different periods based on data type and legal requirements:
Active Client Data
Retained for duration of relationship plus seven years following final service delivery for potential follow-up needs and regulatory compliance.
Financial Records
Maintained for seven years from service completion as required by Singapore tax and financial services regulations.
Communication Records
Email correspondence and consultation notes kept for five years to support potential inquiries or disputes.
Website Analytics
Aggregate usage data retained indefinitely; individual tracking data deleted after 24 months unless consent extended.
When retention periods expire, we securely delete or anonymize data unless ongoing storage is required by law or legitimate business needs.
We implement comprehensive security measures to protect your information from unauthorized access, disclosure, alteration, or destruction:
In the event of a data breach affecting your personal information, we will notify you and relevant authorities as required by Singapore's PDPA within 72 hours of discovery. Notification will include the nature of the breach, affected data types, and remedial actions taken.
Under Singapore's Personal Data Protection Act, you have the following rights regarding your personal information:
Request copies of personal data we hold about you, including financial records and consultation notes. Response provided within 30 days of verified request.
Request correction of inaccurate or incomplete information. We will update records promptly and notify any third parties who received the data.
Request deletion of personal data when no longer necessary for original purpose, subject to legal retention requirements and contractual obligations.
Request limitation of data processing in specific circumstances, such as during accuracy verification or pending resolution of legitimate interest objections.
Receive your personal data in structured, commonly used format for transfer to another service provider where technically feasible.
Object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless compelling legitimate grounds exist.
Withdraw previously given consent at any time, though this does not affect lawfulness of processing conducted before withdrawal.
To exercise any of these rights, contact our privacy officer at [email protected]. We will respond to verified requests within 30 days.
We work with limited third-party service providers who may access your information in the course of supporting our operations:
Google Analytics for website usage analysis. Data processed anonymously where possible. Privacy policy: policies.google.com/privacy
Email service providers and video conferencing platforms for client communication. All providers selected for PDPA compliance and appropriate security measures.
Singapore-based servers for website and document storage. Providers maintain ISO 27001 certification and appropriate data protection controls.
All third-party processors are bound by data protection agreements ensuring Singapore PDPA compliance. We do not sell personal information to third parties under any circumstances.
We primarily store and process data within Singapore. When international transfer is necessary (such as cloud service providers with global infrastructure), we ensure adequate safeguards through:
Our website uses cookies and similar technologies to enhance user experience and analyze site usage. For detailed information about cookie types, purposes, and management options, please review our Cookie Policy.
You can control cookie preferences through browser settings or our cookie management tool. Note that disabling certain cookies may limit website functionality.
We review and update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. Material changes will be communicated through:
Continued use of our services following notification constitutes acceptance of updated terms. Significant changes requiring new consent will be explicitly requested.
For privacy-related questions, data access requests, or concerns about how your information is handled:
Privacy Officer - Tessera Wealth
Email: [email protected]
Phone: +65 6512 9847
Address: 168 Robinson Road, #14-09 Capital Tower, Singapore 068912
If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with Singapore's Personal Data Protection Commission at pdpc.gov.sg.